Crystal Reports Crystal Reports Formulas Ripplestone Tips

Delimited Crystal Reports Parameter Values

We have a Ripplestone client that has a report with a string value parameter that had values that were delimited so it could be any of the listed values.  This was then used within the Selection with a IN clause.

The values were surrounded with double quotes and then had brackets around the quoted values.  Below is an example:




The problem was that the double quotes would not work within Ripplestone since the double quotes would not work with the HTML Dropdown Box.  All that would be returned in the HTML would be the bracket (“[“) and nothing else.

We found with some testing that we could remove the Brackets AND the double quotes and the report would still work.  Below is the delimited list without the brackets and the double quotes.

40, 41, 42, 43, 44, 45


This worked in both the Crystal Reports designer and also when published to Ripplestone.

.csharpcode, .csharpcode pre
font-size: small;
color: black;
font-family: consolas, “Courier New”, courier, monospace;
background-color: #ffffff;
/*white-space: pre;*/
.csharpcode pre { margin: 0em; }
.csharpcode .rem { color: #008000; }
.csharpcode .kwrd { color: #0000ff; }
.csharpcode .str { color: #006080; }
.csharpcode .op { color: #0000c0; }
.csharpcode .preproc { color: #cc6633; }
.csharpcode .asp { background-color: #ffff00; }
.csharpcode .html { color: #800000; }
.csharpcode .attr { color: #ff0000; }
.csharpcode .alt
background-color: #f4f4f4;
width: 100%;
margin: 0em;
.csharpcode .lnum { color: #606060; }

General IIS Ripplestone Ripplestone Tips

How to Change the File Upload Size in Ripplestone

When you publish a Crystal Report file or document to Ripplestone you are moving the physical file from the local storage to the web server. Ripplestone has a default file size of 10 MB, so report files that are larger than 10 MB will not upload.

This size can be changed in the web.config file located in C:SitesRipplestone. The web.config file is an XML file that can be edited with any text editor or XML reader. Look for the httpRuntime section and change the maxRequestLength to whatever value you would like (1024 = 1MB).

Below is an example of the httpRuntime section with the default values that come with Ripplestone.

<!—Sets the max size for file uploads: 102400 = 10MB and 3600 = 1 hour –>

<httpRuntime maxRequestLength="10240" executionTimeout="900" requestValidationMode="2.0"/>

IIS Ripplestone Ripplestone Tips

Changing the Timeout Within Ripplestone

Ripplestone has a default timeout period of 20 minutes. If the application has not been used for 20 minutes, the session will end and the user will need to login again to continue. The default value can be changed by editing the web.config file located in C:SitesRipplestone. The web.config file is an XML file that can be edited with any text editor or XML reader. Look for the authentication section and change the timeout to whatever value (in minutes) you would like.

Below is an example of the authentication section with the default value of 20 minutes.

<authentication mode=”Forms”>

<forms name=”RSAuth” loginUrl=”SignOn.aspx” protection=”All” timeout=”20″/>


Crystal Reports Ripplestone Tutorial Video

Quick Tour of the Ripplestone Home Page

We are starting off the New Year with a year long series of new videos, whitepapers and tip and tricks for Ripplestone and Crystal Reports.

We will start off with a simple video of the Ripplestone Home page and how it makes it easy to manage, find and run your Crystal Reports.  This is from the viewpoint of a standard user running Ripplestone and how they can quickly find the reports they are looking for.  This video covers the following items:

  • Find a report within the tree of folders and documents on the left side of the page
  • Searching for a report
  • Adding a favorite report to the My Documents area on the right side of the home page
  • Viewing the last instance of a report that has been scheduled
  • View the history of scheduled reports
  • View a list of the last 10 reports run
  • View a list of the Top 10 reports run


    Quick Tour of the Ripplestone Home Page

Let us know know other videos you would like to see in this series and we will be sure to get them on the list.

Crystal Reports Printers Ripplestone Ripplestone Tips Web Viewer

Printer Setting for Crystal Reports and Ripplestone

When publishing a Crystal report to Ripplestone, it helps to change the printer settings for the report to use the No Printer option.

When you create a new Crystal Report you normally set the report to print on a local printer.  While the report will run great for this printer it might not run when you publish it to Ripplestone and run the report using the web viewer.

A common message would be:

The page size was not large enough to format the contents of an object in the report.

Failed to export the report.

The reason for this error is that the web viewer has different margin and sizes that the printer that was selected and when the report is run it’s not able to fit in the new web viewer size.

To fix this problem open the Page Setup dialog box from within Crystal Reports and select the “No Printer (optimize for screen display)” option at the top of the box.  Save the report and make sure that it can be run without an errors.  If you get display errors then you can either change the margins on the Page Setup dialog box and/or change the layout of the report to fit within the new report dimensions.  After you get everything working in the report you can re-publish the report to Ripplestone and it should be able to be displayed in the web viewer and the pdf viewer.


Crystal Reports new release Ripplestone

Ripplestone Release 2.9.10

With Ripplestone version 2.9.10 we have concentrated on improving the Report Parameters page and the Scheduler.  These two are some of the most used sections of Ripplestone and benefit the most of getting new features

Report Parameters

  • Changed the Format for Date Ranges – When a report parameter is a date range type, the display for the dates will be in a more user friendly format.
  • Changed the Format for Parameters with a Single Default Value – When a report has a parameter that only has one default value, the display will be more like the display in Crystal Reports XI.
  • Changed the Format for Discrete and Range Type Parameters – When a report has a parameter that is a discrete and range type, the parameter page will look more like the parameter page that is displayed by Crystal Reports XI.
  • Updated the JavaScript to Fix Changes in Internet Explorer 8 – Internet Explorer 8 is stricter in how it uses JavaScript so the JavaScript code was updated to allow Internet Explorer 8 to work better with the parameters.
  • Parameters That Have Commas in the Parameter Value – If the report parameter is a single discrete value and the value has a comma in it, Ripplestone will correctly use the comma and not split the value into two or more values.

Below is a screen shot of the new parameter page with examples of some of the new formats.

Improved Parameter Page

Example of our newly improved Parameter Page


Scheduler Changes

  • Added Daily Option to Select Which Days of the Week to Run – When a scheduled job is set to run daily, the scheduler can specify which days of the week they would like the job to run. For example, they could have the job only run Monday – Friday or they could have the job run on Saturday and Sunday.
  • Adding New Scheduled Jobs From the Home Page Made Easier – When adding a new scheduled job from the home, the scheduled job will select the report on the Folder & Parameters tab so you don’t have to find it within the tree. It will also have the parameters for the report displayed.
  • Changed Run As Role Dropdown to Show All Roles for the Super User – If the scheduler is a Super User, then they will see all the roles in the Run as Role dropdown list. If they are an administrator or Scheduler they will only see the Roles they are allowed to see.

New Daily Option – This allows the scheduler to select the days of the week that the job should run.



Email System

  • Added an Option to use SMTP Authentication – Added a new option for systems that use a SMTP Authentication and need to supply a user name and password to send email.


  • Add Correct User Security When Adding New Folders – Changed the adding of new folders to use the current user to determine if they are a Super User or an Administrator. If they are an Administrator then they will get access to the newly created folder. Before only the Super User would get access to the new folder.

Bug Fixes

  • Hide the Password Fields in the Edit User Page – If the user has been marked as an Integrated Security user, then the password fields will not be displayed since they are not needed.
  • Updated the Record Selection Formula for Alert Reports – In some cases adding the alert code to the report’s record selection would cause an error. The formula has been changed to allow the alert code to be correctly added in those cases.
Crystal Reports Ripplestone

Ripplestone Release 2.9.9 – Summary


With version 2.9.9, Ripplestone continues to improve the user experience with changes to the home page that make it easier for users to navigate and find the Crystal Reports and Office Documents that they use most often. For the administrator we have added many new features that allow them to provide more flexibility for their users.

We will continually strive to look for ways to make Ripplestone the easiest tool for managing Crystal Reports and Microsoft Office Documents.

Home Page Improvements

Added Search to the Home Page

Added a search function to the home page that will allow users to enter a value into a Search Box and any reports with the value in the Title will be displayed in a list on the right side of the Home page.

Added My Document Feature

Allow user to select documents or reports that they use often as favorites and these documents and reports will be listed on the home page for the user.

Display the published documents when a folder is clicked

On the home page, when a folder is clicked the right pane will display all the documents and reports for that folder and allow the user to run/open then from the list. This allows the user to quickly run the report without first clicking on the report in the left side tree and then clicking the Run Report link.

Right Click Support

On the Home page users can right click on the navigation tree and get context menus with common actions.

Scheduler Changes

Performance Tune the Scheduler

The time it takes for the scheduler to check for jobs to run will be faster.

Added New Export Options to the Scheduler

Added new export options that were made available in Crystal Reports XI.

Clean the list of scheduled documents in the history folder

Allow an Administrator or Super User to set a number of documents to keep in the scheduled history or to set the duration in days for documents to be kept in the scheduled history. This can be set globally and then over ridden for individual documents.

Added “First Day After” Option to the Scheduler

For scheduled jobs that run Monthly or Quarterly, there is a new option to run the report on the first day of the month or quarter.

Administrator Document And Home Page Changes

Add option to open a report in pdf format

Allow a report to be opened in a pdf viewer instead of the Crystal Reports Web Viewer. This will be an option on the Edit Document page.

Added a new tab called Published Folder on the Edit Document Page

On the edit document page, a new tab was added called Published Folder. This new folder is used to select the document or report to be published and to select the folder that the document or report will be published to. The folder select is now using a tree that makes finding the folder easier.

Move a published document or report from the Edit Document Page

Added the ability for a Publisher or Administrator to move a document or report to another folder from the Edit Document Page. Before the document would need to be deleted and then re-published to move the document or report.

Edit the Web Viewer Print and Export options from the Edit Document Page

If the report is using the Crystal Reports Web Viewer, allow the user to edit the print and export options from the Edit Document page. The list of reports that are using print and/or export restrictions can still be viewed from the Administration page, but the Adding and Editing is now done on the Edit Document page.

Allow the Title and Text for the right side of the Home page to be changed

Using the System Setup and Configuration page allow an Administrator or Super User to change the title and the text that is displayed on the right pane of the Home page when Ripplestone is started and when the root node of the tree is selected.


Allow the administrator to define what a role can do

When an administrator creates a role, let them have a list of tasks that can be assigned to a role. For example, the administrator could create department administrators that can add users and folders but only to their defined list of folders.

Allow role security to be at a folder level

Allow the administrator to assign the role security (Admin, Publisher, and Scheduler) at a folder level. For example, a role might allow users to view 3 folders within Ripplestone, but only allow them to be a scheduler on one of those folders. On the other two folders they can only view the reports.

Check the user’s security for each folder

When a folder is selected the security is checked for the user to see if they can publish, schedule or only run the documents and reports published in that folder.

Bug Fixes

Fixed a bug for saving the Password

On the Edit User page, there was a bug that did not save the password when a password was entered and then the user moved to another tab and then saved the User page. This page now correctly saves the password.


Added a link to Delete All Trace Logs

On the Trace Logs page, a link was added to delete all trace logs.

Crystal Reports Ripplestone Ripplestone Tips

Truncating Fields in the Crystal Reports Web Viewer

The Problem

There are times when building a Crystal Report that you want a field to be short and if the data is too long for the field for it to be truncated.  This works fine when developing the report in the Crystal Reports Designer, but when you publish the report to Ripplestone and run the report the data in the field will overlap with the field(s) to the right. 

The screenshot below is from the Crystal Reports Web Viewer and the HTML that is generates allows the data to “spill-over” to the two fields to the right of the Title field.


What you want it to look like is this.  The screen shot below is the same report, but the viewer in Ripplestone was changed to pdf.  When exporting to pdf Crystal Reports does the proper thing and truncates the data in the Title field to the length that was set at design time.



The Solution

To fix the problem we need to head back to the Crystal Reports Designer and make a change to the field that is overflowing (the Title field in the example).  Open the Format Editor by right clicking on the field and selecting the Format Field option.  On the Common tab we want to check the Can Grow option and set the Maximum number of lines to 1.


After making the change to the report you can re-publish the report to Ripplestone and the field should be truncated and will fit the set width.  Below is the report in the Crystal Reports web viewer after the Can Grow option has been checked.




If you have a field in a Crystal Report that needs to be a specified width and cannot flow over to other fields and you need to view the report in the Crystal Reports Web Viewer you will need to set the Can Grow option along with the Maximum number of lines option.  Setting these two options in the Crystal Reports designer and then publishing that report to Ripplestone will cause the field to be truncated when displayed with the Crystal Reports Web Viewer.

Thanks to Patrick Kansa for help with this solution.

Crystal Reports Ripplestone Ripplestone Tips

Using Wildcard Parameters with Crystal Reports and Ripplestone

I have been working on the next version of Ripplestone and a client had asked about if and how Ripplestone will handle wildcard parameters in a Crystal Report.  I had not used wildcard parameters for awhile so I decided to dig in and build some reports with wildcard parameters and see how they worked when published to Ripplestone.

Creating the Crystal Report

For the report, I made a simple report that would have a parameter for a last name.  The report would use this parameter in the record selection and allow the user to enter wildcard in the format of “LY*” or “LY??” and have the report retrieve records for all the last names that either begin with LY or have four characters in the last name and they begin with LY.

To begin, I created the parameter with the settings to Allow custom values and Allow discrete values set to True.



Next I created the selection using the Select Expert and using the field called BillingLastName set the selection type to be “is like” and used the parameter called LastName as the value.



Running the report within Crystal Reports the user will get a parameter prompt and I entered the value of “LY*”.



The results from this simple report display all the records from the table where the last name begins with “LY”



Publish and Run the Report in Ripplestone

After creating the report in Crystal Reports, it is time to publish the report in Ripplestone and see how the wildcard parameters work.

Publishing the report was the same as any other report, select the report and give it a title click the Publish button.  Once the report was I clicked the Run Report link and got the parameter page.  The page prompts for  the last name and once again I entered “LY*” for the value.  Clicking the Run Report button will then pass the value to the report and the report will refresh the data for the report (in this case the data source was SQL Server) and display the report to the user within their web browser.


The report is returned as a pdf in the web browser.  The Crystal Report uses the wildcard parameter the same when running from Ripplestone as it does when running directly from the Crystal Report designer.


Crystal Reports Crystal Reports Formulas Ripplestone Ripplestone Tips

Converting Numbers to Dates in Crystal Reports

While working with a Ripplestone client today that had a Crystal Reports report that had data that was a date but the database stored the date as a number in the format YYYYMMDD (20090924 for example).  They wanted the date to be displayed in Ripplestone as MM/DD/YYYY (09/24/2009).

In their copy of Crystal Reports Designer they had changed the default number format to only display the number with no formatting.  They then used the following formula to convert the number into a date format:

Mid (ToText ({Database Field}), 5,2) + “/” + Right ( ToText({Database Field}),2) + “/” + Left (ToText ({Database Field}), 4)

This worked great when the number was 20090924, the formula split the number into the following 3 numbers 09, 24 and 2009 and then created the date by adding the “/” between the numbers.

The problem started once the report was published to Ripplestone and run.  The dates on the report were displaying as 90/00/20,0

After a lot of looking at the formula we discovered that the default number for the Crystal Reports Runtime Engine is to add commas and 2 decimals to the number, so that it was displaying as 20,090,924.00

When this was run with the formula, the 3 number were 90, 00 and 20,0.

To fix this problem we needed to remove the formatting from the number before the Mid, Right and Left functions were applied.  To remove the formatting of the number I added extra attributes to the ToText function.  The first attribute was the “#” as the second value.  This removes the commas from the number.  The next attribute was a zero (0) as the third value.  This will set the decimals to be zero and remove the “.00” from the end of the number.  The revised formula is below, with the changes highlighted in red.

Mid (ToText ({Database Field}, “#”, 0), 5,2) + “/” + Right ( ToText({Database Field}, “#”, 0),2) + “/” + Left (ToText ({Database Field}, “#”, 0), 4)

This allowed the number to be formatted correct and when the report was run or scheduled from Ripplestone the dates are displayed in the correct format.